Tag Archives: Gartner

Hey Gartner, your Magic Quadrant in WCM is missing key players.

I have just read the August 5 2009 magic quadrant of WCM from Gartner.  I am sad to see Gartner still proceeds to evaluate only commercial offering when it comes to top WCM solutions.  Gartner’s main driver for inclusion seems to be revenue, not user experience, not adoption rates, not market peneration, and not features, but legacy measures of revenue, professional services, and support.  By doing so, Gartner tends to elevate and promote the older, less agile solutions, and may skew the research of companies looking for cutting edge approaches.  Gartner identifies trends in the markets are web 2.0, enhanced usability of non-technical audiences, popularity of open source, and interest in saas, however they fail to identify open source WCM drivers in the market.  For example, user experience and web 2.0 are directly being impacted by the expansion of the open source communities building and implementing WordPress, MovableType, Drupal, and Joomla solutions.  Next, the Saas market is seeing an explosion in adoption of cloud products like Squarespace.

I truly value some high level assessments of great products like Autonomy Teamsite, Sitecore, Ektron, and Sharepoint; since a majority of the open source solutions cannot scale in fortune 500 situations across the enterprise.  However, when evaluating a magic quadrant of WCM, you cannot leave the open source off the table, many large distributors of content and SMBs are looking to open source since they provide quick and easy solutions for business users to rapidly produce and publish content.  Trends of WCM/CMS now place a higher value on development community over revenue.  Through development communities, companies can accelerate innovation and adoption of new web 2.0 and social media features.

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