Tag Archives: Open source

CMS Trend Predictions for 2010

Well 2009 has been interesting, especially in CMS space.  Its all about cost control and compliance right now.  Companies are under direct and extreme pressure to stay above water as consumer and business spending is down.   Companies have slashed budgets, minimized inventories, and cut back head count in an attempt to look good to shareholders and the market.  In these times where the importance of efficiency is high on list, it would seem that demand for CMS, ECM, and WCM solutions will increase.  CMS solutions do present a viable option to improve efficiency within web development, document management, records management, etc.  But large CMS projects and software solutions are expensive, not in licensing, but mostly in people and time.  Company leaders are under pressure to add value now, not in 2 years, therefore CMS projects need to think of this as well.   From 2000-2005, we saw the famous ECM arms race, as companies looked for the one-stop-shop to handle all information management. However, most ECM products cannot achieve best-in-breed status across all elements of content management (document management, records management, web content management,  etc); therefore the holy grail of a total ECM solution is yet to be found.

Putting these factors into consideration,  I have put together some thoughts on how CMS will trend in 2010.

  1. Federation over Centralization: I always love the line “the best repositories are the ones you have.”  This is where I see CMS going.  CMS solutions will need to continue to grow in integration capabilities and function as the connective tissue between federated repositories.  The opportunity cost  of moving large legacy  repositories of one format into another centralized CMS is high.  Centralization is an attractive term from a operations management perspective, but most often not technically viable.  Some CMS evangelists always promote centralization and consolidation when it comes to content management practices, but this not really realistic. For example, many companies will continue to leverage different solutions and packages across their CMS stack, these product will continue to need new ways of talking to each other.
  2. Cloud Options: With the economic downturn in play, cloud solutions will grow in adoption, especially in Web Content Management + Marketing scenarios.  The cost saving and time to market considerations will provide significant pressure to try out these options.  Many products are looking for examples on how o install and configure their products within Mosso, Amazon EC2, HP, IBM, or other cloud hosting providers.
  3. CMS + API + SOA (Rest, JSON, XMPP): Content will need to continually pushed and pulled to and from more sites, channels, and mobile device.  Content will need quick and easy means of integrating into widgets, apps, iphones, android apps, etc.  As a result, APIs and SOA for content services are critical for strategic positioning.
  4. WCM + Analytics + Targeting + Testing: WCM will continue to expand into the complete experience around content. Especially how content is performing, targeted, and delivered within experiences across multiple sites and channels.  WCM vendors will continue to acquire and establish partnerships to expand their offerings.
  5. Faceted Search: As federation expands, faceted search with grow in importance to search and locate content via filtering and metadata.
  6. Open Source will expand: Open source solutions will grow in adoption, especially in social networking and content distribution scenarios.  The adoption of Drupal by the http//www.whitehouse.gov is dispelling the myth that open source cannot scale and provide an enterprise level solutions.
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CMS and Faceted Search

Faceted search and navigation has been mainstream for a while now in the larger eCommerce sites. This was partly driven by both the faceted nature of product data (i.e., most products have a type, brand, price, etc.) and the availability of the data in retailers’ existing information systems.

Interestingly enough, even though the technology is there, the use of faceted search and navigation in mostly content sites has been lagging. However, in the last year, we have finally seen an uptick in the use of this pattern beyond commerce sites. With the redesigned Bing search engine really leveraging this concept, and driving some of the innovation around search, I believe we will see the concept become a standard practice on sites that have large amounts of content.

One additional contributing factor is that there is also some traction around the lower end and open source market. Although vendors like Endeca and Coveo have been providing this capability for the enterprise for a while now, open source and low cost alternatives are emerging as well.
For example, Apache Solr is getting a lot of traction recently, and Acquia launched a hosted faceted search capability for Drupal earlier this year.

This is an exciting development, and I believe we will see significant improvements in site search in the future.

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Hey Gartner, your Magic Quadrant in WCM is missing key players.

I have just read the August 5 2009 magic quadrant of WCM from Gartner.  I am sad to see Gartner still proceeds to evaluate only commercial offering when it comes to top WCM solutions.  Gartner’s main driver for inclusion seems to be revenue, not user experience, not adoption rates, not market peneration, and not features, but legacy measures of revenue, professional services, and support.  By doing so, Gartner tends to elevate and promote the older, less agile solutions, and may skew the research of companies looking for cutting edge approaches.  Gartner identifies trends in the markets are web 2.0, enhanced usability of non-technical audiences, popularity of open source, and interest in saas, however they fail to identify open source WCM drivers in the market.  For example, user experience and web 2.0 are directly being impacted by the expansion of the open source communities building and implementing WordPress, MovableType, Drupal, and Joomla solutions.  Next, the Saas market is seeing an explosion in adoption of cloud products like Squarespace.

I truly value some high level assessments of great products like Autonomy Teamsite, Sitecore, Ektron, and Sharepoint; since a majority of the open source solutions cannot scale in fortune 500 situations across the enterprise.  However, when evaluating a magic quadrant of WCM, you cannot leave the open source off the table, many large distributors of content and SMBs are looking to open source since they provide quick and easy solutions for business users to rapidly produce and publish content.  Trends of WCM/CMS now place a higher value on development community over revenue.  Through development communities, companies can accelerate innovation and adoption of new web 2.0 and social media features.

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